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Training Descriptions


Listed below are the trainings for 2019. Training will open for registration as the date draws closer. Click here to view the Training Schedule and register for available trainings.

Description

Do you wonder what forms of assistance are available to seniors in your area? Would you like to learn more about programs administered through your local Area Agency on Aging? Don't miss this short and informative session. Local Area Agencies on Aging are your one-stop for information, assistance, and referrals for seniors! Our planning and services area includes: Ashland, Crawford, Huron, Knox, Marion, Morrow, Richland, Seneca, and Wyandot counties. Your will learn about funding sources, how they are disbursed, and about programs associated with the Older Americans Act, administered though the Administration of Aging via the Ohio Department of Aging and ultimately the Area Agencies on Aging.

Training Objectives

Upon completion of this workshop, participants will be more familiar with the following programs and services administered by the Area Agency on Aging:

  • The Older American Act
  • Federal, State, and Local resources
  • The Ohio Department of Aging
  • Programs/services administered through our Area Agency on Aging: PASSPORT, Caregiver Assistance, RSS, Housing, County Focal Points, Training, HEAP, Community Care Coordination, LTC Ombudsman, HEMEN

Presenter: Teresa Cook, Vice President, Marketing and Development, Area Agency on Aging

Teresa has worked with social services for over 22 years and has spent 19 years with the Area Agency on Aging working to provide resources and quality care to individuals over the age 60 and those with disabilities. She has a comprehensive background in aging services and supports including marketing, development, service coordination, public speaking, and project management. She has written and administered federal and state grants for senior hunger and senior home repair and minor home modification. Her research, programming, and innovative outreach strategies for rural aging populations has been recognized at national conferences on food insecurity, SNAP, and senior hunger. Teresa is a graduate of the Disney Institute of Business Excellence.  She is a certified Information and Referral Specialist for Aging/Disability and is a Master Trainer for Stanford University's Chronic and Diabetic Self Management Programs and for the Matter of Balance falls prevention curriculum.

Description

Ethics are at the root of all service and professional practices and guide our decisions and actions on a daily basis as we struggle to "do the right thing".  The end of life presents particularly difficult questions and dilemmas that preparation and thought must be given to.  This workshop will explore some of the ethical principles that guide this thinking and help the participant explore and articulate actions and perspectives that support dignity and compassion in end of life concerns. Since we all have our own ideas about what is right and what is wrong and methods to tell the difference, it is imperative to ground ourselves in principles that guide our professional decision making to protect the public, the practitioner and the profession we represent.

Training Objectives

  • Increase self-awareness and develop an ability to articulate the interplay of personal values and professional behavior regarding end of life concerns
  • Identify the components and benefits of advance directives and effective documentation and communication of these wishes
  • Discuss the ethical nature of end of life care and decisions
  • Recognize difference and diversity in attitudes and responses to death, dying and bereavement
  • Identify resources and interventions most helpful in assisting clients and families through this phase of decision making and transition

Presenter: Marcella Balin, RN, BSN

Marcella is a well-known and highly regarded educator and presenter. She is an independent nurse entrepreneur and lecturer with 38 years of experience. Marcella began her nursing career in Brooklyn, NY and spent a decade moving into a career of independent teaching and presenting. Her BSN is from Wright State University, and she brings years of ongoing professional education in human and organizational development to her workshops. She is a very energetic and dynamic speaker.

Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging, Inc.

Description

Yelling, threatening, swearing and pacing; these are the telltale signs that your customer is so upset that they may try to harm you. Calming aggressive customers and preventing the situation from escalating is something that is within your control.  This seminar will present both organizational and individual strategies that can be implemented in social service settings to curtail violent episodes and successfully defuse aggressive customers. The Violence Cycle, when and how to interrupt it, will be discussed.  Come prepared to tell your own "war stories" and increase the skills and knowledge you need to keep yourself and others safe at work.

Training Objectives

  • Understand the violence cycle and how to interrupt it.
  • Know the strategies that will make you effective in talking down an agitated customer while keeping yourself safe.
  • Be aware of the image you are projecting to the aggressive person and how to modify your stance, expression and voice tone to be non-threatening and calming in an escalating situation.

Presenter: Rita Rizzo MSc

Rita is the principle of Rizzo & Associates LLC, a management consulting and training firm operating since 1984.  She has 33 years of experience designing, developing, and facilitating training and strategic planning for public and private sector managers.  About 85% of her work has occurred in federal, state, and local government sectors. Rita is dynamic, entertaining, and experienced, and she receives consistently high evaluations for every presentation.

Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging, Inc.

Description

To case manage their clients and to be able to evaluate them for programs and services, Social Workers and Counselors need to be able to list the similarities and differences between Medicare and Medicaid in Ohio, describe Medicare Part A and B and supplemental insurance options and Medicare "By In" programs, and identify current Medicare issues and their impact on clients and those who work in health and social services.

Training Objectives

    Upon completion of this workshop, participants will:

    • List similarities and differences between Medicare and Medicaid in Ohio
    • Describe Medicare part A and B, supplemental insurance options, and Medicare "Buy In" programs
    • Identify and describe current Medicare issues and their impact on clients and those who work in health and social services

    Presenter: Paula Taliaferro, MGS, LSW

    Paula works part time at the Central Ohio Area Agency on Aging as an Outreach and Educational Specialist.  As such, she has presented over 650 workshops in the last decade.  Paula holds a Master's Degree in Gerontology from Scripps Gerontology Center at Miami University and a License in Social Work in the State of Ohio.  She is a PAC Approved Trainer under Teepa Snow's Positive Approach Certification.  She is a developer of the "Aging in Ohio" course which is required of many professionals who work with older adults.  In addition, she is one of two developers of the "Fundamentals of Guardianship" courses sponsored by the Ohio Supreme Court's Judicial College.

    Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging, Inc.

    Description

    The more we care about an issue, the more we are inclined to defend it; even if we might be wrong. Conflicts at work can greatly impair synergy, morale and productivity. In this seminar, participants will look at conflict theory, will examine how our perceptions, communication styles, emotional intelligence, listening skills, and boundary-setting skills impact our effectiveness in resolving disputes or strife in the workplace. Self-Assessments will help participants define both their strengths and weaknesses and will learn how to hone their skills at resolving disputes.

    Training Objectives

    • Discuss and define conflict theory.
    • Examine how a person’s perceptions, communication style, emotional intelligence, listening skills, and boundary-setting skills impact their effectiveness in resolving disputes or strife in the workplace and at home.
    • Define strengths and weaknesses at conflict and learn to improve their skills at resolving disputes.

    Presenter: Thomas O'Reilly, MS, PCC-S

    Thomas is a results-oriented, compassionate solution facilitator with over 35 years of combined experience in management, counseling, public speaking, and helping others.  He is an analytical thinker who finds ways to invest in people and motivate them to achieve their full potential. Thomas has proven expertise in the areas of problem assessment and diagnosis, needs analysis and plan development, counseling and therapy interventions, training and public speaking, marketing and business development, and conflict resolution and mediation skills.

    Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging. Inc.

    Description: Coming soon.

    Training Objectives

    • Describe the scope of the problem in our society and workplaces. Whose problem is it?
    • Identify the major groups of abused substances and their physiologic and behavioral effects. (Emphasis of various drug category changes)
    • Discuss identifying characteristics of impairment and dependency.
    • Define the primary available sources for the current and updated information bases - for application in prevention and treatment strategies. 

    Presenter: Marcella Balin, RN, BSN

    Marcella is a well-known and highly regarded educator and presenter. She is an independent nurse entrepreneur and lecturer with 38 years of experience. Marcella began her nursing career in Brooklyn, NY and spent a decade moving into a career of independent teaching and presenting. Her BSN is from Wright State University, and she brings years of ongoing professional education in human and organizational development to her workshops. She is a very energetic and dynamic speaker.

    Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging, Inc.

    Description

    Stress, we all have plenty of it, yet no one knows for sure what to do with it.  Should we alleviate it, repress it or learn to cope in improved ways?  This highly interactive workshop is designed to explore the primary sources of stress and look at ways to cope effectively, and to grow holistically as a result of the stress in your life. Professionals will find this program useful in managing their own stress and/or helping their clients, customers, residents, and coworkers cope during stressful times.  Knowing that stress management is a very individualized function, a potpourri of stress management techniques will be described so each learner has the opportunity to select strategies that fit with their personal beliefs and can be integrated into a personalized stress modification plan.

    Training Objectives

    At the conclusion of this workshop learners will be able to...

    • Understand how the “General Adaptation Syndrome” converts stress to physical and/or mental distress.
    • Use Rational Emotive Self-talk to alter perceptions and reduce stress.
    • Employ the Cooperation Model to reduce stress in self and others while eliciting cooperation.
    • Change verbiage to reflect less stressful states to self and others.
    • Engage in a number of stress reduction methods and strategies to better manage or eliminate stress.
    • Thrive beyond adversity by nurturing yourself and growing during stressful times

    Presenter: Rita Rizzo MSc

    Rita is the principle of Rizzo & Associates LLC, a management consulting and training firm operating since 1984.  She has 33 years of experience designing, developing, and facilitating training and strategic planning for public and private sector managers.  About 85% of her work has occurred in federal, state, and local government sectors. Rita is dynamic, entertaining, and experienced, and she receives consistently high evaluations for every presentation.

    Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging, Inc.

    Description

    One of the current challenges of working with older adults and their families is keeping households functional for as long as possible.  Most older adults desire the highest level of independence possible while their families are concerned about the safety of day-to-day living arrangements.  An issue which influences this dynamic in families is the amount of "stuff" in the house or apartment.  In addition, service providers are often challenged to provide quality care in environments which may not be ideal from a cleanliness or clutter standpoint.  This workshop examines the issues around cleanliness, clutter, and hoarding.  It looks at the psychosocial dynamics of each as well as the possible causes and reasons for the behaviors when they become a barrier to care.  It will provide practical suggestions for assessing situations as well as providing quality care while respecting individual rights.

    Training Objectives

    • Provide a uniform definition for the terms we are using to describe behaviors
    • Identify the psychosocial components surrounding cleanliness, clutter in households, and hoarding behaviors including the new DSM-5 definition of hoarding disorders
    • Describe the three types of information in an effective and useful assessment instrument for such situations
    • Describe three strategies for assisting families to communicate about these issues more effectively
    • Identify ten practical suggestions to continue to provide quality care in situations where cluttered conditions are a barrier

    Presenter: Paula Taliaferro, MGS, LSW

    Paula works at the Central Ohio Area Agency on Aging as an Outreach and Educational Specialist.  She has a Master's Degree in Gerontology from Scripps Gerontology Center at Miami University and a License in Social Work in the State of Ohio.  She is a PAC Approved Trainer under Teepa Snow's Positive Approach Certification, and she is a developer of the "Aging in Ohio" course which is required of many professionals who work with older adults.  In addition, she is one of two developers of the "Fundamentals of Guardianship" course sponsored by the Ohio Supreme Court's Judicial College.

    Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging. Inc.

    Description
    The younger generation complains the older people "just don't understand; they're out of touch!"  The older generation laments the young'uns "think they know everything" and have little respect for their elders.  At the heart of all this is that fact that each decade of our life experience is vastly different than the previous ones, and we are shaped by the "times" we grow up in.  The 20's -  40's wrestled with The Great Depressing and WWII.  The Boomers had the Industrial Revolution, Rock & Roll, and the increased volume of single-parent families through divorce.  The Millennials have their own era-specific elements, as do Gen-X, Y, and Z'ers.  This seminar will look at some of the major differences of each generation.  They will learn what researchers say about how each generation learns and participates in work activities.  They will also have an open discussion with other participants about what they think of the seminar content.  They will define five positive qualities for each generational subgroup alive today, as it relates to their clients, and process the content they learned in group dynamic, and how to utilize that with their clients.

    Training Objectives

    • Look at some of the major differences of each generation that clients experience
    • Examine research on how each generation learns and participates in work-related activities
    • Challenge their own stereotypes and those held by clients and society at large
    • Define five positive qualities for each generational subgroup alive today as it relates to their clients
    • Process content learned in group dynamic and how to utilize that with their clients

    Presenter: Thomas O'Reilly, MS, PCC

    Thomas is a results-oriented, compassionate solution facilitator with over 35 years of combined experience in management, counseling, public speaking, and helping others.  He is an analytical thinker who finds ways to invest in people and motivate them to achieve their full potential. Thomas has proven expertise in the areas of problem assessment and diagnosis, needs analysis and plan development, counseling and therapy interventions, training and public speaking, marketing and business development, and conflict resolution and mediation skills.

    Views and written materials presented during this seminar are those of the individual presenter and do not necessarily represent the official views and/or opinions of the Ohio District 5 Area Agency on Aging. Inc.

    More information coming soon.