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Phone Scam Targeting Energy Assistance Consumers

  Posted on February 13, 2014

The Ohio Development Services Agency has received several calls from elderly clients stating that they have received phone calls from individuals claiming to be representatives of “HEAP” or “The Home Energy Assistance Program” requesting personal bank account information and social security numbers. Clients state the calls come from an 800 number and in all cases the caller states that “HEAP” has been awarded extra money to assist consumers due to the recent cold snap, and account numbers are requested in order to credit the award to their bank account.

Please be aware that these calls are fraudulent, and that personal information should never be given out over the phone. Anyone who feels they may have been a target should contact local law enforcement.

For more information please contact the Ohio District 5 Area Agency on Aging, Inc. at 419-524-4144 or 800-860-5799, or visit the website at The Area Agency on Aging covers 9 counties, including Ashland, Crawford, Knox, Huron, Marion, Morrow, Richland, Seneca, and Wyandot.



  Amy Rose, Marketing Coordinator
  Ohio District 5 Area Agency on Aging, Inc.
  2131 Park Avenue West
  Ontario, OH 44906
  Phone: (419)522-5612, Ext 1163
  Toll Free: 800-860-5799
  Fax: (419)522-9482