Employment

Are you interested in working with older people? Do you have a heart for serving others? Are you organized and dependable? If so, you may be the perfect fit for the role of case manager!

Our case managers serve older people in our region by ensuring they are receiving the services they need to live safely in the location of their choosing.

In this role, you will serve, advocate for, and provide case management to our PASSPORT and Assisted Living Waiver clients by:

• Making timely phone calls and in-person visits with our clients to monitor the delivery of services;
• Coordinating services for our clients and authorizing any necessary changes;
• Working with informal and family caregivers to obtain necessary information needed to coordinate services for our clients;
• Working with service providers on an ongoing basis to monitor service delivery and resolve service provision problems;
• Keeping accurate documentation and completing timely Level of Care and Comprehensive assessments according to program specifications;
• Participating in trainings to maintain and improve job skills.

Our case managers are respectful in their communication and behaviors, have excellent critical thinking and decision-making skills, and can relate easily to diverse groups of people including clients, community agencies, and Area Agency on Aging staff. They are also able to prioritize, organize, and maintain accuracy in a flexible job environment.

Sound like a good fit? We'd love to hear from you! Click here to view full job description and apply.

 PRIMARY RESPONSIBILITIES:

• Assists with Developing clinical practice standards for accrediting and/or certifying organizations.
• Monitors, prepares and trends reports
• Provides training.
• Develops policies and maintains TQM for the division.
• Leads and completes monthly clinical review process.
• Assists with developing clinical procedures, tracks revision and/or creation of procedures

QUALIFICATIONS:

• Licensed Social Worker (LSW or LISW) OR Registered Nurse (RN), holding an active license to practice in the State of Ohio.
• Minimum of 2 years of compliance management experience. 
• Ability to relate well with all clients, community agencies, and Area Agency staff.

HOW TO APPLY:

Please complete the General Application and include "Clinical Compliance Coordinator" in the position field.

 PRIMARY RESPONSIBILITIES:

• Completes the home repair & modification service needs of consumers.
• Completes consumer(s) application and eligibility determination.
• Implements and facilitates home repair & modification bid and referral processes,
• Reviews and evaluates bids and awards referrals to contractors.
• Monitors and ensures contractor's adherence to expectations re: job quality and timeliness.
• Tracks and refers reoccurring contractor problems to the Quality Management Division as appropriate.
• Completes tracking logs of home repair & modification activity including waiting lists as needed.
• Completes and/or provides statistical reports of home repair & modification activity as needed.

QUALIFICATIONS:

• Demonstrated experience and expertise in the field of home repair & modification, maintenance and improvement. A minimum of five years hands on management in construction industry is preferred.
• Knowledgeable in Microsoft Word and Excel.
• Strong verbal and written communication skills.
• Knowledge of Americans with Disabilities Act guidelines.
• Knowledge of current labor and materials costs, repair & modification options, standard product warranties and job guarantees.
• Ability to communicate professionally, respectfully and effectively.
• Knowledge of current basic construction codes and permits requirements.
• Ability to follow program processes, maintain tracking logs, complete billing invoices and write statistical reports.

RATE OF PAY: $20.33/hr.

HOW TO APPLY:

Please complete the General Application and include "PRN/PT Home Repair Field Manager" in the position field.